Roles & Responsibilities:-
- Connecting with the clients and resolving their queries on desketc.
- Resolve tickets generated by the clients for their technicalrequests and problems to maintain the productivity.
- Helps in designing and implementing successful softwareimplementation.
- Keep tracking the user tickets and resolutions.
- Coordinate with the Development team incase of any new featureis required.
Skills Required :-
- Excellent problem solving and troubleshooting skills.
- Excellent communication skills.
- Must have problem solving and process improving mindset.
- Have basic knowledge of programming skills.
- Must have excellent knowledge of Microsoft Office (Word, Excel,etc.)
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹12,107.49 - ₹30,337.74 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
