About Little Canada
Our vision is to entertain our guests with a magical journey of discovery through Canada in miniature, that will be amazing, exciting, and meaningful for all ages.
Our mission is to evoke a sense of wonder and curiosity about Canada. To make you feel at home, welcomed, cared for, and connected to Canada
Little Canada is a vast, highly detailed and animated journey through Canada in miniature. This permanent attraction will open in summer 2021 in the heart of downtown Toronto, in a 50,000 square foot facility. Our goal is to be a top 10 attraction in Toronto, with anticipated attendance of over 500,000/year.
Our Big 5 Values:
- We create to amaze! – the astonishment of our guests is our inspiration
- We're naturally curious - we're eager to learn
- We are family - we support each other
- We're better together - we bring out the extraordinary in each other
- We're serious about fun - like any self-respecting Canadian, we don't take ourselves too seriously
Job Overview
The Miniature World Operator is guided by our first value – we create to amaze! As part of our Miniature Makers team, you will be responsible for monitoring the daily operations of the animations in our little world and reporting to the Daily Operations Supervisor, Leader of Animated World. This will include but will not be limited to miniature vehicles, trains and boats. Day in and day out, our miniature world needs some big oversight, this will allow us to actively identify any potential incidents and control them quickly. We’ll also spend time cleaning and maintaining the parts of the world that need to run smoothly. You can guarantee this will include some very unique challenges, similar to the big world!
What you'll be doing:
- Watching/Monitoring systems that control Little Canadas Animated World.
- Identifying incidents and acting promptly based on pre-determined protocols.
- Trouble shooting of issues and reporting to Daily Operations Specialists.
- Maintenance and cleaning of animations, and parts of the physical world.
- Interacting with guests who are interested in technical operations at our miniature mission control.
What you possess:
- Experience with operating miniature devices such as RC controls, Model trains, etc.
- Proven ability and experience monitoring multiple systems at once. With abilities to act quickly following pre-determined protocols.
- Comfortable and confident with public speaking and entertaining
- Electrically/Mechanically inclined is an asset.
- Technician Level Diploma of technical discipline considered an asset.
- 3D printing design, laser cutting and additive manufacturing experience an asset.
- You are a tinkerer and maker in your own right.
- Demonstrated interpersonal skills; ability to build rapport and work collaboratively
- Strong customer service orientation
- Comfortable working in a fast-paced team environment.
The ideal individual will:
- Have experience in addressing large groups of people.
- Have a desire to work for an organization committed to making a positive impact on people's lives.
- Have a constant desire to learn, grow, explore, connect, and think outside the box.
A bonus if you have:
- Experience working in hospitality and tourism.
- The ability to speak additional languages.
- Experience working with children and families.
Working Conditions
- This role will be based at 10 Dundas East, in the heart of downtown Toronto.
- Daily Animations Operators can expect to be interacting with guests continually throughout their shift; they will need to stand or walk for long periods of a time and conduct moderate lifting.
- Daily Animations Operators will work rotating shifts; weekdays, weekends, evenings, and holidays.
- Be willing to follow all health & safety policies and procedures and wear Personal Protective Equipment (PPE) as required.
Equity Statement:
We aim to reflect the country we call home, by building a welcoming, inclusive environment for our team and our guests. We are committed to learning by always remaining curious, celebrating our diversity and embracing authenticity. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Little Canada is an inclusive Equal Employment Opportunity employer that welcomes all applicants, without regard to gender, gender identity, sexual orientation, race, ethnicity, disable or veteran status or any other characteristic protected by law.
