Customer Support Specialist [Philippines]


 

Job Description

Highlights

  • Competitive compensation and benefits packages
  • Continuous professional development and learning opportunities.
  • Regular engagement activities and events

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Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent! We are looking for Customer Support Specialists to be part of our Voice and Non-Voice teams.

We offer the following roles per account;

Healthcare Positions

  • Inbound Representative
  • Outbound Representative
  • Back Office Representative
  • E-mail and Back Office Support

Legal Positions

  • Outbound Representative
  • Outbound and Back Office Representative
  • Email and Back Office Support
  • Blended CSR Role (Outbound, Inbound & Back Office)

Requirements

WHAT ARE WE LOOKING FOR?

  • Candidates with or without BPO experience
  • Candidates with the ability to communicate clearly and concisely, both orally and in writing
  • Candidates with basic proficiency in spoken and written English
  • Candidates with positive attitude and willingness to learn & improve communication skills
  • Comfortable with technology like MS office applications and internet browsing
  • Must be able to work in any of our sites

* 8th Floor Zeta Tower Bridgetowne, C-5 Quezon City

​​ * 6th Floor Tower 1Rockwell Business Center, Ortigas

Benefits

  • HMO and GLI on your Day 1 of employment
  • At least 18 days of paid time off
  • Mental Wellness Program which includes counselling sessions, and access to self-help tools and articles

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Night shift

Supplemental pay types:

  • 13th month salary

Ability to commute/relocate:

  • Pasig City: Reliably commute or planning to relocate before starting work (Required)


 

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